SUBMIT A BUG REPORT
SMARTCONTENTGUARD
Found a bug, error, or unexpected behavior? Your input is essential to improve SmartContentGuard.
BEFORE YOU REPORT
Check if the issue is already fixed
1. Update the extension
The latest version may already include a fix:
Open
chrome://extensionschrome://extensionsFind “SmartContentGuard”
Click “Update” if available
2. Try basic troubleshooting
Restart the browser
Disable and re-enable the extension
Clear browser cache
Test in an Incognito window
TYPES OF ISSUES
🐛 Bugs and errors
Examples:
Extension does not load
Visual highlighting does not work
Settings are not saved
Console shows JavaScript errors
Priority: High
⚠️ Unexpected behavior
Examples:
Incorrect highlighting of information
Slow performance on specific pages
UI is not responsive
Conflict with other extensions
Priority: Medium
💡 Feature requests
Examples:
New feature request
Usability improvement
Support for new AIS/AIM websites
Performance optimization
Priority: Low (but very welcome!)
🔒 Security issues
Examples:
Data leakage
Identified vulnerability
Suspicious behavior
⚠️ URGENT: Send to security@notamspot.com (do not report publicly)
HOW TO REPORT
Web form (recommended)
👉 Access Report Form
Fill in the requested information:
Issue type
Detailed description
Steps to reproduce
Screenshots (optional)
System information
BEST PRACTICES WHEN REPORTING
✅ Do
Be specific and objective
Provide all requested information
Include screenshots whenever possible
Test under different conditions
Check if it was already reported
❌ Avoid
Reporting multiple issues in a single email
Using offensive or aggressive language
Omitting important technical details
Reporting feature requests as bugs
Sending sensitive information without encryption
SECURITY AND PRIVACY
Data we collect in a report
Technical system information
Error logs (no personal data)
Screenshots provided voluntarily
Contact email (only to reply)
Data we do NOT collect
Full browsing history
Personal or sensitive data
Information from other sites/extensions
Any data unrelated to the issue
Important note: Your report is confidential and used only to improve the software.
FREQUENTLY ASKED QUESTIONS
Will I get a response to every report?
Yes. Every report is answered, even if only to confirm we cannot implement the suggestion.
How long does it take to fix a bug?
It depends on complexity. Critical bugs have the highest priority (48–72h). Improvements may take weeks or months.
Can I report anonymously?
Yes, but no status updates can be sent
Will my report be public?
No. We maintain complete confidentiality unless you authorize us to share it.
THANK YOU
Thanks for reporting issues.
Your contribution helps make SmartContentGuard better and safer for the entire aviation community.
Together, we build a more robust and reliable tool.
SUPPORT CHANNELS
General support email
Bugs and errors
Technical questions
Feature requests
Security email
Vulnerabilities
Privacy issues
Critical security matters
Development email
Code contributions
Technical integration
Development partnerships